Privacy Policy

1. Introduction

This Privacy Policy describes how HAM Trade collects, uses, and protects your personal information. We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, password (encrypted), callsign (optional), display name
• Profile Information: Location (country/city), contact information (email/phone - if you choose to make it public), biography
• Listing Information: Item descriptions, photos, pricing, and transaction history
• Usage Data: IP address, browser type, device information, pages visited, timestamps

3. Infrastructure Providers

HAM Trade uses the following third-party services:

4. Analytics

We use Vercel Web Analytics to understand how visitors use our site. This service:

• Does not use cookies
• Does not collect personal information
• Only collects aggregated, anonymous usage data
• Complies with GDPR and privacy regulations

Learn more: Vercel Analytics Privacy

5. How We Use Your Information

We use collected information to:

• Provide and maintain the marketplace platform
• Enable communication between buyers and sellers
• Improve user experience and platform features
• Prevent fraud and enforce our Terms of Service
• Send important updates about your account or the platform

6. Information Sharing

We do not sell your personal information. We only share information:

• With other users as necessary for transactions (your public contact info if you make it visible)
• When required by law or legal process
• To protect our rights or the safety of users

7. Data Security

We use industry-standard security measures to protect your personal information, including TLS encryption, database encryption at rest, and row-level security policies. Our infrastructure providers (Supabase, Vercel) are SOC 2 certified and undergo regular third-party security audits.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. International Data Transfers

Your data is primarily stored in the European Union (Ireland) through our database provider Supabase. For users outside the EU, data may be accessed from the United States through our hosting provider Vercel, which complies with the EU-U.S. Data Privacy Framework.

9. Cookies and Tracking

We use essential cookies only for authentication and maintaining your session. We do not use third-party advertising or tracking cookies. Our analytics service (Vercel Web Analytics) does not use cookies and only collects anonymous, aggregated data.

10. Your Rights

You have the right to:

• Access and update: View and edit your information through your account settings at any time
• Delete your account: Permanently delete your account and all associated data through your account settings
• Export your data: Request a copy of your data by contacting us at privacy@hamtrade.net - we will provide it within 30 days
• Object to processing: Contact us at privacy@hamtrade.net to object to specific data processing activities
• Withdraw consent: You can withdraw consent at any time by adjusting your account settings or deleting your account

For any privacy-related questions or requests, contact us at privacy@hamtrade.net. We will respond within 30 days.

11. Data Retention

We retain your information as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time through your account settings. After deletion, some information may be retained for legal or legitimate business purposes.

12. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you are a parent and believe your child has provided us with personal information, please contact us.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by email or through a notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@hamtrade.net